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Policy

Policy


General Policy:

Please note that we require all customers to register with a Wholesaler/Reseller ID before shopping at Sterling Stone, Inc. We also require a minimum purchase amount of $60.00.


Return Policy:

Customers may return any defective merchandise within 30 days of delivery.  To initiate the process please contact us for an RMA number.  Merchandise must be returned in its original package for any returns or exchanges.  Change in taste is not a valid reason for return.  Any credits issued will be noted on your account and will be applied toward your next purchase.

 

Privacy Policy:

Sterling Stone protects customer privacy at all time. We do not share any customer information with any third parties and do not store credit card payment information unless requested by the appropriate credit card holder.